Edenred

Call us on

1860 233 5555, 022 2545 5555,

022 6143 3333

Dear Affiliate,
 
Greetings from Edenred!
 
Thank you for your association with Ticket Compliments Gift Vouchers. We believe in continuously reinventing ourselves to provide improved services to our affiliates, bringing in additional business volumes across your outlets, improving voucher security features and providing continuous communication support.
 
We would like to update you on the new validity dates for Ticket Compliments Gift Vouchers.
  • Ticket Compliments® Gift Vouchers having validity up to 31st December 2016 can be accepted from your customers only until 31st December 2016.
  • Ticket Compliments® Gift Vouchers having validity up to 30th June 2016 must be submitted for payment not later than first redemption cycle of August 2016.
Meanwhile customers will continue to use vouchers having validity date of 30th June 2017 at your establishment. So please do ensure you accept the same.
 
Did you know, for faster and convenient payment, you can now convert to NEFT payment mode? To know more please call our E-assist numbers. Also in case, you have not yet completed you KYC (Know Your Customer) yet, you can send us the duly filled KYC form along with the documents mentioned on the KYC form. For KYC form please contact us on the E-assist numbers.
 
We truly value your association and it will be our continuous endeavor to offer you world class service and support. Should you have any queries or clarifications, please feel free to contact E-Assist our in-house contact centre.
 
 
Best regards,
Himanshu Thakker
National Manager – Affiliations
Edenred (India) Pvt. Ltd.

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Dear Affiliate,

 
Greetings from Edenred!
 
Thank you for your continued association with Edenred. We are pleased to inform you that it’s that time of the year again when we would like to inform you on the new validity dates for the Ticket Compliments® Gift Vouchers. Starting 1st of July 2016, customers will be presenting these new vouchers with validity ending 30th June 2017 at your establishment. Meanwhile some of them may also continue to use the existing vouchers with validity ending 31st  December 2016 at your establishment so please do ensure you accept the same.
 
The new Ticket Compliments® Gift Vouchers are valid till 30th June 2017 and you must accept these from your customers till the validity date. Ticket Compliments® Gift Vouchers having validity till 30th June 2017 must be redeemed for payment not later than July 2017.
 
Please Note:
Ticket Compliments® Gift Vouchers having validity up to 30th June 2016 can be accepted from your customers only until 30th June 2016.
 
Ticket Compliments® Gift Vouchers having validity up to 30th June 2016 must be submitted for payment not later than first redemption cycle of August 2016.
 
Our security features have been built into these vouchers to ensure safety and convenience for you. Do share these features with the key people in your establishment so that they continue to remain familiar with Ticket Compliments® Gift Vouchers.
 
You can see a snapshot of all the security features herein.


In addition, do keep in mind the following:
 
Voucher handling instructions:
  • Do not fold, staple, or cancel/stamp on the bar code. This could lead to delay in the processing of your payment
  • Do not forget to preserve the counterfoil at the right hand side of the vouchers. Please tear along the cut marks without damaging the barcode and preserve the counterfoil before sending the vouchers for reimbursement. This will guarantee exact payment reconciliation at your end.
  • Keep the envelopes ready on or before the redemption dates. This will ensure timely pickups
  • Please make sure you cancel all vouchers before sending them to us for payment with the cancel stamp with affiliate code provided to you
 
Ticket Compliments® Universal Gift Vouchers 2016:
  • The current Ticket Compliments® Universal Gift Vouchers are valid till 31st  December 2016 and you should continue to  accept these from your customers till the validity date
  • The current Ticket Compliments® Universal Gift Vouchers having validity till 31st December, 2016 MUST be redeemed for payment not later than first redemption cycle of February 2017
Over 3,500 organizations in India rely on Ticket Compliments® Gift Vouchers as a work-life benefit solution for their employees, customers, channel partners and business associates who are conveniently using them at a number of affiliate establishments like yours.
 
We assure you of our best services as always and look forward to a long and mutually beneficial relationship in the years to come.

Have you done your KYC (Know Your Customer) yet? You are required to send us the duly filled KYC form along with the documents mentioned on the KYC form. You can also opt for NEFT payment mode for faster payment. For any assistance on above procedure, please get in touch with us on E-Assist contact details mentioned below.

Edenred (India) Pvt. Ltd.
Radhakrishna House, Majiwade Village Road, Majiwade, Thane (W) - 400 601
Tel. : +91-22-2545 5500  Fax : +91-22-2543 6411, +91-22-2537 6734
www.edenred.co.in
 
CIN : U74999MH1996PTC100899
 
For more information, please call on 1860-233 5555/ 022-2545 5555/ 022-6143 3333 or email at assist-IN@edenred.com or log on to www.edenred.com
 
Best Regards,

Subin Kumar
Head – Marketing Solutions & Channels
Edenred – India