Edenred

Call us on

1860 233 5555, 022 2545 5555,

022 6143 3333

Are Ticket Compliments® Gift Vouchers subject to Service Tax?

Yes. Ticket Compliments® Gift Vouchers are subject to a 12.36% service tax on service charge and transportation charge.

Are these affiliated outlets up-market (Only premium stores)?

No. Our network of Ticket Compliments® Gift Vouchers affiliates offers a good mix of up-market and comparatively smaller outlets, which are popular and are also present in all the neighboring areas in your city. These outlets include more than 10,000 brands, national & international.

Are Ticket Compliments® Gift Vouchers transferable?

Yes. The recipients as well as their family members can use these vouchers.

Do I pay the same price for Food & Beverages with Ticket Compliments® Gift Vouchers as I do with cash?

All Ticket Compliments® Gift Vouchers affiliated outlets are bound to charge you as per the MRP/Listed Price. In case of overcharging above MRP/Listed Price you should not proceed with the purchase. A complaint needs to be lodged with E-Assist , who in turn will deal with this outlet by taking necessary action. You will receive feedback on the action taken.

How and in what form do I get the Ticket Compliments® Gift Vouchers?

Ticket Compliments® Gift Vouchers are provided in different denominations, ranging from Rs. 200/- to Rs. 500/-. The denomination quantities are mutually agreed upon between your company and Edenred.

How do I use Ticket Compliments® Gift Vouchers?

Ticket Compliments® Gift Vouchers are like virtual currency and can be used at 11000+ stores across 2000+ cities, towns and locations in India. They serve as a mode of payment (instead of cash) for purchase of services/ products at stores in our Ticket Compliments® Gift Vouchers affiliate network.

How will I know which food outlets accept Ticket Compliments® Gift Vouchers?

  • Through the Ticket Compliments® Gift Voucher affiliate directory Stickers displayed at the entrance / cash counter of affiliated outlets
  • Edenred website www.edenred.co.in
  • E-Assist – Edenred Services dedicated in-house customer contact centre to help us serve you better!












If we need any additional outlet, can it be provided?

Yes, this can be done provided this request is from the majority of the employees and the authorized personnel from your company forwards it to us.

What are the credentials of Edenred?

  • Edenred is the world’s leading issuer of prepaid services delivering solutions in the areas of employee and public benefits, rewards and loyalty and expense management

  • Edenred has been in operation the last 40 years

  • Edenred has a presence in 40 countries across 5 continents

  • Edenred Services is  one of the two core businesses of the Accor Group and currently a European leader in hospitality

  • It has over 6000 employees

  • It has 6,10,000+ corporate and public customers

  • The company has 38 million service users globally

  • It has 1.3 million affiliated establishments

  • ISO 9001:2000 Certified

What can I purchase with Ticket Compliments® Gift Vouchers?

All products/ services from the outlets mentioned in Q.3.

What happens if my Ticket Compliments® Gift Vouchers are expired?

We encourage you to use our Ticket Compliments® Gift Vouchers well within the given validity period. In case you still have some unredeemed vouchers at your end, you can get such booklets revalidated through the Company/ Institution from which you have received those vouchers, on payment of revalidation charges @ 5% on the face value of vouchers expired plus Rs.250/- towards the handling charges. The relevant taxes as applicable will be charged extra. Such revalidation requests must be received by us within 1 month from the date of expiry of the vouchers.

What happens when an outlet refuses to accept Ticket Compliments® Gift Vouchers?

These affiliated outlets are regularly serviced by Edenred, to ensure 100% acceptance.  A complaint needs to be lodged with E- Assist , who in turn will deal with this outlet by taking necessary action. You will receive feedback on the action taken.

What is a Ticket Compliments® Gift Voucher?

Ticket Compliments® Gift Vouchers are an ideal gifting option for employers and the perfect gift for it recipients. These vouchers can be redeemed at 14000+ outlets across 2000+ cities, towns and locations in India, empowering the users with ample choice.

What is the validity of Ticket Compliments® Gift Vouchers?

Ticket Compliments® Gift Vouchers issued by us are valid till the validity date mentioned on it and thereafter they expire. We send communication(s)/alert(s) to all our Corporate/ Institutional clients on the expiry of vouchers at least 15 days before their expiry.  You are requested to get in touch with the Corporate/ Institution from which you have received our vouchers and refer to those communication(s)/alert(s) for further details on the expiry of our vouchers and revalidation of the same.

Where can I get the list of affiliates?

  • You can visit our website www.edenred.co.in for updated list of outlets, click on the affiliate search link, key in your location and brand, select submit to get the required list

  • You can drop in your request on Ask Us to Call You

  • Call E-Assist – Edenred Services’ dedicated in-house customer contact centre, to help us serve you better!

Where do I use Ticket Compliments® Gift Vouchers?

You can use Ticket Compliments® Gift Vouchers across our wide network of affiliated outlets, which includes apparel stores, jewelers, departmental stores, electronics & home appliances stores, restaurants, amusement parks, multiplexes and many more.